Your VisiCODE Support Team

Meet our VisiCODE support team. When you use VisiCODE you can rest assured knowing that our product is backed by support from highly-experienced health information professionals. Whether you need some help to use certain aspects of the program, have an admission that you’re not sure how to code or are experiencing (rare) technical issues with the product, our support team are just a few clicks – or a phone call – away.

Debbie Abbott
Debbie AbbottDirector of Resolutions
Debbie is a Health Information Manager with more than 25 years experience in the industry. She has developed VisiCODE and Resolutions’ Day Surgery Coding Course in conjunction with experts in the day hospital arena. Her goal is to provide options for our clients that are cost effective and make the facility self sufficient.
Michelle Covey
Michelle CoveyClinical Coder and VisiCODE Support
Michelle is our Day Hospital Specialist, providing regular and relief clinical coding services to our day hospital clients. Michelle also provides support to clients using our online coding application for day hospitals, VisiCODE, including technical support and coding advice.

Michelle is an accomplished Clinical Coder with experience coding a wide casemix in numerous facilities. She is particularly experienced in coding complex records in medical, surgical, day procedure and obstetrics specialities.

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